Every piece is made to order by hand, allowing each item to be crafted with care, precision, and intention. This means your order is truly one of a kind. 

Our current processing time is 5 to 7 days.

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​​​DELIVERY

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All UK orders are shipped via Royal Mail Tracked 48, offering a reliable and secure service.

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Shipping to the EU and USA is currently paused due to international tax and customs requirements, which can be difficult to manage as a small business. We hope to offer international shipping again soon.

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If you need to amend your order or delivery details, please get in touch within 24 hours of placing your order. We will always do our best to accommodate any changes, though once your order is in progress, this may not be possible.

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bygrace.enquiries@gmail.com

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​RETURNS

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​​As each piece is handmade to order, we’re unable to accept returns. As a small business, this allows us to create each item with care and intention. If you have any questions before placing your order, we’re always happy to help.

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Please check your order when it arrives and let us know straight away if it is defective, damaged, or not what you expected. We’ll be happy to assess the issue and make things right.

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